Minta Sturgill
Cornville,AZ
Summary
Alert Night Auditor with thirty years of experience in Customer Service. Expert in SLACK and SKY TOUCH with extensive understanding of financial closing, reporting, and analysis. Reliable and trustworthy worker with dedication to accuracy and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Night Auditor
Lux Verde Hotel
Cottonwood, AZ
07.2020 - 01.2024
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
- Checked auditing discrepancies by reconciling cash drop and credit card transactions.
- Resolved customer issues quickly while maintaining a high level of professionalism.
- Processed guest check-outs, including payment processing and providing receipts.
- Answered telephone calls from customers related to billing inquiries or complaints.
- Completed end-of-day reconciliations of cash drawers and credit card transactions.
Cashier/Food Prep Cook
Chevron
Cornville, AZ
03.2020 - 03.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
Education
Biology
College of Charleston
Charleston, SCSkills
- Customer Service
- Complaints Management
- Generating Reports
- Guest Services
- Front Desk Operations
- Night Audit Reports
- Multitasking and Organization
- Facility Maintenance Monitoring
- Analytical Thinking
- Teamwork and Collaboration
- Recordkeeping
- Punctual and Dependable
- Policy Compliance
- Reservation Management
Certification
- Food Handler Card
Timeline
Night Auditor
Lux Verde Hotel
07.2020 - 01.2024
Cashier/Food Prep Cook
Chevron
03.2020 - 03.2020
Biology
College of Charleston
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