Overview
Work History
Education
Skills
Languages
Timeline
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Minyin Liang

New York,NY

Overview

5
5
years of professional experience

Work History

Associate Banker

JPMorgan Chase
New York, NY
05/31/23 - Current
  • Provided customer service by attending to their inquiries and requests for information.
  • Ensured compliance with banking regulations and procedures in daily operations.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Educated customers about the features and benefits of different types of banking products offered by the bank.
  • Resolved problems or discrepancies concerning customers' accounts.
  • Continuously updated knowledge about banking products, services, policies and regulations.

Receptionist

East Sunrise Medical
Brooklyn, NY
10.2021 - 04.2023
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Maintained supply inventory for office area, ordering items as needed and stocking shelves.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.

Medical Assistant/Receptionist

Omni Pediatrics
New York, NY
10.2018 - 06.2019
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.

Education

Bachelor of Arts - Sociology

Hunter College of The City University of New York
New York, NY
05-2025

Skills

  • Customer Service
  • Excellent Communication Skills
  • Problem-solving
  • Time management

Languages

Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
English
Native/ Bilingual

Timeline

Receptionist

East Sunrise Medical
10.2021 - 04.2023

Medical Assistant/Receptionist

Omni Pediatrics
10.2018 - 06.2019

Associate Banker

JPMorgan Chase
05/31/23 - Current

Bachelor of Arts - Sociology

Hunter College of The City University of New York

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Minyin Liang