Minyin Liang
New York,NY
Overview
5
5
years of professional experience
Work History
Associate Banker
JPMorgan Chase
New York, NY
05/31/23 - Current
- Provided customer service by attending to their inquiries and requests for information.
- Ensured compliance with banking regulations and procedures in daily operations.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Educated customers about the features and benefits of different types of banking products offered by the bank.
- Resolved problems or discrepancies concerning customers' accounts.
- Continuously updated knowledge about banking products, services, policies and regulations.
Receptionist
East Sunrise Medical
Brooklyn, NY
10.2021 - 04.2023
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Medical Assistant/Receptionist
Omni Pediatrics
New York, NY
10.2018 - 06.2019
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Education
Bachelor of Arts - Sociology
Hunter College of The City University of New York
New York, NY05-2025
Skills
- Customer Service
- Excellent Communication Skills
- Problem-solving
- Time management
Languages
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
English
Native/ Bilingual
Timeline
Receptionist
East Sunrise Medical
10.2021 - 04.2023
Medical Assistant/Receptionist
Omni Pediatrics
10.2018 - 06.2019
Associate Banker
JPMorgan Chase
05/31/23 - Current
Bachelor of Arts - Sociology
Hunter College of The City University of New York