Mira Ragan
Clio,MI
Summary
I love new experiences and testing my ability to provide the best to any who encounter me (particularly when I am paid to do so). I have a genuine passion for learning and adapting - this desire is almost as big as my need to excel. I exceed expectations every time I have the opportunity to and I am determined to do and help in every way I can. I was raised by a social worker so patience, hospitality, and understanding are all in my blood. I embrace these traits and use them to my advantage hoping to share the rewards with the people willing to accept and engage with it.
Overview
3
3
years of professional experience
Work History
Service Clerk
VG's Grocery
Clio
08.2024 - Current
- Maintain cleanliness and organization in the store and parking lot - take care of spills/garbage (entire store’s worth. I can lift 50lbs for sure)/bathrooms/shopping carts (physical labor - I am resilient and unafraid of a mess big or small)
- Aid in transaction process by bagging purchases/unloading orders into cars for customers (organizational skills)
- Manage bottle returns by taking care of the machines and moving then replacing full bins with empty ones (palette jack experience)
- Time management; meeting all expectations in a single shift is difficult to keep up with at times and requires foresight and planning. I am almost always willing to stay over especially if it’s needed - I won’t stay more than 20 minutes over without permission
Crew Member
Pita Pit
Birch Run, Michigan
03.2024 - 11.2024
- Provided proper customer service by explaining the menu concisely and asking questions about order specifications - allergies, preferences, etc. A man once tipped me just because he thought I was funny (also said he didn’t think tipping culture was fair or reasonable) and came back almost weekly for a couple months after
- Ran the register while also being expected to prepare the same orders often - short staffing requires multitasking. Often operated the store orders on my own when coworker was preoccupied with cleaning or prep
- Prepped ingredients as necessary (kept a close eye on inventory & obtained knife skills)
- Most of my shifts were closing - lots of cleaning - prioritized customers while ensuring necessary duties did not go neglected
Cashier
Ernie’s Liquor
Clio, MI
08.2023 - 12.2023
- Ran register & lottery machine - money orders, renewing hunting/fishing licenses, cashing checks
- Stocked back wall nightly/as necessary - same with the coolers (requires deliberation in differentiating very similar product & finding its proper location alongside noticing stock is low or empty)
- Cleaned store when closing
Team Member
Spirit Halloween LLC
Birch Run, Michigan
08.2022 - 11.2022
- Helped build the store - unloaded so many trucks & assembled walls then organized merchandise into sections and arranged it on pegs in a way that was easily accessible to customers and pleasing to the eye
- Kept store stocked as best as possible & reorganized walls when certain things sold out to make it appear as full as it was when we started
- Ran register and helped customers find what they were looking for either by showing them a specific product or recommending products to make their vision a reality. There’s a charity program we are expected to promote with every transaction and in our first month of business I had gathered enough donations to make the list of the top five sellers in Michigan
Barista
Dunkin' Donuts
Birch Run
03.2022 - 10.2022
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences
- Assisted in the preparation of baked goods
- Followed safety procedures while operating machinery such as grinders and espresso machines
- Managed cash register and processed transactions with accuracy and integrity
- Kept track of inventory - both waste when closing & what was available in the store
- Followed health, safety and sanitation guidelines to pass state inspections
- Described menu items to customers and suggested appealing products
Education
N/A
Clio High School
Clio, MI05-2019
Skills
- Product and service sales
- Upselling strategies
- Cash handling expertise
- Complaint handling
- Bookkeeping
- Point of sale operation
- Prioritization
- Quality control
- Relationship building
- Customer satisfaction
Timeline
Service Clerk
VG's Grocery
08.2024 - Current
Crew Member
Pita Pit
03.2024 - 11.2024
Cashier
Ernie’s Liquor
08.2023 - 12.2023
Team Member
Spirit Halloween LLC
08.2022 - 11.2022
Barista
Dunkin' Donuts
03.2022 - 10.2022
N/A
Clio High School