Mira Van Patten
Boca Raton
Summary
Newly graduated Esthetician and Electrologist with experience in spa environments, retail, and customer service. Skilled in skin care treatments and electrolysis, with a strong ability to provide excellent client care in fast-paced settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Max’s Grille
11.2023 - 07.2024
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Sales Associate
Shore
12.2021 - 06.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Spa Receptionist
Zen Again Wellness Spa
08.2017 - 03.2020
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Listened closely to customer complaints and responded appropriately to issues.
- Communicated with spa team members if clients canceled or changed appointment times.
- Introduced new beauty products to consumers by informing clients about use and benefits.
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
Education
Esthetician And Electrolysis Licensing Program -
Boca Beauty Academy
Parkland, FL03-2025
High School Diploma -
Waldorf School of Saratoga Springs
Saratoga Springs, NY06-2020
Skills
- Customer service
- Problem-solving
- Effective customer upselling
- Scheduling
- Task prioritization
- Multi-line telephones
- Front-of-house display creation
- Friendly demeanor
- Active learning
- Aesthetics
- Computer proficiency
- Communication skills
Certification
- Electrolysis License
- Esthetician License
- Microneedling Certification
Languages
Russian
Native or Bilingual
Timeline
Restaurant Hostess
Max’s Grille
11.2023 - 07.2024
Sales Associate
Shore
12.2021 - 06.2022
Spa Receptionist
Zen Again Wellness Spa
08.2017 - 03.2020
Esthetician And Electrolysis Licensing Program -
Boca Beauty Academy
High School Diploma -
Waldorf School of Saratoga Springs
Similar Profiles
ERLANDE JOFFREERLANDE JOFFRE
Dishwasher at Max’s GrilleDishwasher at Max’s Grille
HASMINE FLORESHASMINE FLORES
Back of the House (BOH) Staff / Bar Station at Vite and Go Foods Inc. (Max’s Restaurant-Roxas)Back of the House (BOH) Staff / Bar Station at Vite and Go Foods Inc. (Max’s Restaurant-Roxas)
Rylee BoenRylee Boen
Waitress at Max’s On The GreenWaitress at Max’s On The Green
Abigail BradshawAbigail Bradshaw
Title Specialist at CarDropTitle Specialist at CarDrop
Hailee HendersonHailee Henderson
Front Desk Coordinator at Lifetime Athletic ClubFront Desk Coordinator at Lifetime Athletic Club