Mira Van Patten
Boca Raton
Summary
Newly graduated Esthetician and Electrologist with experience in spa environments, retail, and customer service. Skilled in skin care treatments and electrolysis, with a strong ability to provide excellent client care in fast-paced settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Max’s Grille
11.2023 - 07.2024
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Sales Associate
Shore
12.2021 - 06.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Spa Receptionist
Zen Again Wellness Spa
08.2017 - 03.2020
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Listened closely to customer complaints and responded appropriately to issues.
- Communicated with spa team members if clients canceled or changed appointment times.
- Introduced new beauty products to consumers by informing clients about use and benefits.
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
Education
Esthetician And Electrolysis Licensing Program -
Boca Beauty Academy
Parkland, FL03-2025
High School Diploma -
Waldorf School of Saratoga Springs
Saratoga Springs, NY06-2020
Skills
- Customer service
- Problem-solving
- Effective customer upselling
- Scheduling
- Task prioritization
- Multi-line telephones
- Front-of-house display creation
- Friendly demeanor
- Active learning
- Aesthetics
- Computer proficiency
- Communication skills
Certification
- Electrolysis License
- Esthetician License
- Microneedling Certification
Languages
Russian
Native or Bilingual
Timeline
Restaurant Hostess
Max’s Grille
11.2023 - 07.2024
Sales Associate
Shore
12.2021 - 06.2022
Spa Receptionist
Zen Again Wellness Spa
08.2017 - 03.2020
Esthetician And Electrolysis Licensing Program -
Boca Beauty Academy
High School Diploma -
Waldorf School of Saratoga Springs
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