MIRACLE DUNCAN
Paterson
Summary
Results-driven professional prepared to excel in administrative analysis roles and beyond, leveraging rich background in data interpretation and process optimization. Known for collaborative efforts in team settings and consistent focus on achieving impactful results. Proficient in project management, data analysis, and adapting to evolving needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Analyst
Rutgers University International Center for Public Health-PHRI
05.2021 - Current
- Enhanced department efficiency by streamlining administrative processes and implementing time-saving strategies.
- Championed continuous improvement efforts by analyzing existing systems and recommending enhancements where applicable.
- Developed comprehensive reports to provide insights on business performance, enabling informed decision making.
- Support department with procurement processes, and order submissions.
- Boosted productivity by keeping office records current, well-organized and efficiently accessible for any need
- Led training initiatives to enhance staff knowledge, resulting in higher employee satisfaction rates and stronger retention levels.
- Participated in varied SharePoint support activities.
- Provided multifaceted project development support.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Exhibited source-level knowledge of regulations, processes and implementation deadlines.
Specimen Processor/ Data Entry
BioReference Laboratories
12.2020 - 03.2021
- Followed safety protocols while handling hazardous materials.
- Processed high volumes of time-sensitive specimens without compromising accuracy or quality standards under tight deadlines.
- Maintained a well-organized work environment by implementing effective storage and tracking systems for specimens.
- Streamlined specimen processing workflows to improve turnaround times and ensure timely delivery of results to clients.
- Enhanced laboratory efficiency by accurately processing and labeling specimen samples.
- Reduced errors in specimen data entry through meticulous attention to detail and thorough review processes.
Administrative Assistant
HD Water LLC
06.2020 - 12.2020
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Administrative Assistant
Montclair State University
10.2016 - 05.2018
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Executed record filing system to improve document organization and management
- Transferred and directed phone calls, guests and mail to correct staff members
Education
Bachelor of Science - Public Health
Montclair State University
Montclair, NJ08.2020
Skills
- Advanced MS Office Suite Knowledge
- SOP Development
- Proficient with MAC IOS and Dell
- Procurement support
- Employee training
- Effective communication
- Problem solving
- Time management
- Customer service
- Records management
- Multitasking capacity
- Teamwork and collaboration
- Reliability
- Invoice Processing
- Excellent interpersonal and communication skills
Certification
Contact Tracer, ASTHO Learning Center, 06/19/20
Timeline
Administrative Analyst
Rutgers University International Center for Public Health-PHRI
05.2021 - Current
Specimen Processor/ Data Entry
BioReference Laboratories
12.2020 - 03.2021
Administrative Assistant
HD Water LLC
06.2020 - 12.2020
Administrative Assistant
Montclair State University
10.2016 - 05.2018
Bachelor of Science - Public Health
Montclair State University
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