Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Nordstrom Rack
Orland Park, IL
05.2023 - Current
Resolved customer complaints professionally in accordance with company policy.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Assisted customers over the phone regarding store operations, product information and order placement.
Issued receipts, refunds, credits or change due to customers.
Trained new team members in cash register operation, stock procedures, and customer services.
Maintained current knowledge of store promotions to highlight sales to customers.
Pool Technician
The Hazel Crest Club Association
Hazel Crest, IL
05.2021 - 05.2024
Conducted routine inspections of all equipment associated with swimming pools, spas, hot tubs and fountains to ensure proper operation.
Ensured compliance with all applicable safety regulations when working on pools or performing repairs and maintenance activities.
Educated clients about best practices for maintaining cleanliness standards within their pools.
Notated and informed management teams of mechanical issues and unsafe conditions.