Miracle Pinkston
Jackson,MS
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
7
7
years of professional experience
Work History
Retail Assistant
Rue 21
Ridgeland, MS
11.2020 - Current
- Part time assistant manager
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Answered questions about current promotions and resolved issues according to store policies.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
- Organized store by returning merchandise to proper areas and restocked displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Educated customers on product and service offerings.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
Associate
Chic-Fil-A
Byram, MS
04.2019 - 09.2021
- Worked the window, bagged food, ran orders out to customers
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Jackson State University
Jackson, MSSkills
- Documentation and Reporting
- Reliable and Responsible
- Verbal and Written Communication
- Exceeding Customer Expectations
- Purchase Packaging
- Decision Making
- Building Customer Relationships and Loyalty
- Customer Service
- Cash Handling
- Relationship Building
Timeline
Retail Assistant
Rue 21
11.2020 - Current
Associate
Chic-Fil-A
04.2019 - 09.2021
High School Diploma -
Jackson State University