Professional Summary
Overview
Work History
Education
Skills
Timeline

Miranda Arroyo

HOBBY LOBBY Retail Stores
West Haven,CT
1
year of professional experience

A reliable Sales Associate that performs well in a fast paced environment, demonstrates proficiency at cash handling and cashiering. Along with having developed customer service skills and ability to handle tasks independently and professionally and allow for them to be applied to other settings outside of work.

Work History

Sales Associate

1 Year 1 Month
HOBBY LOBBY Retail Stores | 08.2025 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions accurately using point-of-sale systems to facilitate efficient checkout.
  • Maintained organized merchandise displays, ensuring compliance with company standards.
  • Collaborated with team members to restock inventory and manage store layout effectively.
  • Engaged in ongoing training to develop product knowledge and improve customer service skills.
  • Monitored sales floor for cleanliness and organization, contributing to positive shopping environment.
  • Adapted quickly to changing tasks and priorities in fast-paced retail environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

High School Diploma

West Haven High School | West Haven, CT | 06-2026
  • Honors Spanish 2023-2025
  • Honors Pre-Calculus 2025-2026
  • Honor Roll 2022-2026

Skills

Cash handling
Customer service
Conflict resolution
Customer issue resolution skills
Sales techniques
Multitasking
Analytical thinking
Dependable team player

Timeline

Sales Associate

HOBBY LOBBY Retail Stores
08.2025 - CurrentRead More

West Haven High School

High School Diploma
Read More
Miranda Arroyo