Summary
Overview
Work History
Education
Skills
Timeline
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Miranda Beachem

Naples,FL

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

5
5
years of professional experience

Work History

Receptionist

Naples Botanicals
06.2020 - 01.2022
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Organized, maintained and updated information in computer databases.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Collected card payments, processed transactions and updated relevant records.

Hostess

The Dunes Golf & Tennis Club
05.2020 - 06.2020
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Accommodated special seating requests for guests to enhance satisfaction.

Receptionist

Salon Blanca
06.2018 - 03.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Collected card payments, processed transactions and updated relevant records.

Hostess

Olive Garden Restaurant
09.2016 - 02.2019
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

High School Diploma -

Seneca Valley High School
Harmony, PA
05.2019

Skills

  • Expense Reporting
  • Administrative and Clerical Support
  • Word Processing
  • Visitor Check-In
  • Bookkeeping Support
  • Documentation
  • Making Appointments
  • Google Docs
  • Appointment Confirmation
  • Organization and Efficiency
  • Office Supply Inventory Control
  • Sorting and Labeling
  • Greeting and Seating Clients
  • Call Transfers
  • Answer Telephone Calls
  • Organization Skills
  • Reminder Calls

Timeline

Receptionist

Naples Botanicals
06.2020 - 01.2022

Hostess

The Dunes Golf & Tennis Club
05.2020 - 06.2020

Receptionist

Salon Blanca
06.2018 - 03.2019

Hostess

Olive Garden Restaurant
09.2016 - 02.2019

High School Diploma -

Seneca Valley High School

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Miranda Beachem