Miranda Calderon
Phoenix,AZ
Summary
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
2
2
years of professional experience
Work History
Front End Supervisor
Ross Dress for Less
Tempe, Arizona
03.2023 - Current
- Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Welcomed large volume of guests and improved overall customer service.
- Connected with customers to provide assistance and collect feedback to optimize operations.
Education
Tempe High School
Tempe, AZSkills
- Customer Service
- Cash counting
- Complaint resolution
- Credit returns processing
- Time Management
- Staff Supervision
- Cash Handling
- Training and mentoring
- Shift checklists
- Employee Motivation
- Opening and closing procedures
Languages
Spanish
Full Professional
Timeline
Front End Supervisor
Ross Dress for Less
03.2023 - Current
Tempe High School
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