Miranda Carrera
Dallas,TX
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
IT Help Desk Technician
Credit Union of Texas
06.2022 - Current
- Managed high levels of call flow and responded to technical support needs.
- Installed, configured and maintained computer systems and network connections.
- Diagnosed and troubleshot hardware, software and network issues.
Teller/Brand Ambassador
Credit Union of Texas
07.2021 - 06.2022
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Real Estate Assistant
Valen Realty LLC
04.2020 - 07.2021
- Boosted team productivity with effective calendar management for appointments, showings, closings, and meetings.
- Increased client base by actively participating in networking events and generating leads through social media platforms.
- Organized open house events, leading to increased interest and quicker sales.
Education
Bachelor of Arts - International Business And Economics
University of North Texas
Denton, TX05-2022
Skills
- Attention to detail
- Critical thinking
- Clear communication
- Documentation and recordkeeping
- Enthusiastic team player
Timeline
IT Help Desk Technician
Credit Union of Texas
06.2022 - Current
Teller/Brand Ambassador
Credit Union of Texas
07.2021 - 06.2022
Real Estate Assistant
Valen Realty LLC
04.2020 - 07.2021
Bachelor of Arts - International Business And Economics
University of North Texas
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