Summary
Overview
Work History
Education
Timeline
Generic

Miranda Cedillo

Graford,TX

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

3
3
years of professional experience

Work History

General Manager

Golden Chick
Graham, Texas
06.2021 - 08.2024

Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

  • Managed daily operations to ensure smooth restaurant functionality.
  • Oversaw staff training and development programs for team efficiency.
  • Implemented inventory control procedures to minimize waste and loss.
  • Supervised customer service practices to improve guest satisfaction scores.
  • Coordinated marketing initiatives to boost brand visibility and sales.
  • Analyzed financial reports to support budget planning and resource allocation.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Established safety protocols to maintain a secure working environment.
  • Collaborated with suppliers to optimize product quality and availability.
  • Scheduled deliveries and ensured store operations ran smoothly.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Monitored monthly sales and generated reports to inform business development strategies.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Guided management and supervisory staff to promote smooth operations.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Ensured compliance with local health department regulations regarding food safety standards.

Education

Job Crop
San Marcos, TX

Timeline

General Manager

Golden Chick
06.2021 - 08.2024

Job Crop
Miranda Cedillo