Miranda Conway
Student
Summary
I'm a very hard working individual who likes to keep my mind open to all types of possibilities. Overtime I would like to obtain a job that work with somewhat helping with events that keep up with all types of trending topic.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Receptionist
Great Clips
Carol Stream, IL
03.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Maintained confidentiality of information regarding clients and company.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled assignments independently with good judgement and critical thinking skills.
Sales Associate
Painted Tree Marketplace
Bloomingdale, IL
05.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
Glenbard North High School
Carol Stream, IL 08.2020 - Current
Cosmetology
Technology Center of Dupage
Addison, IL 08.2022 - Current
Skills
Telephone skills
Security awareness
Customer and client relations
Relationship building and management
Male and female haircutting knowledge
Timeline
Receptionist
Great Clips
03.2023 - Current
Cosmetology
Technology Center of Dupage
08.2022 - Current
Sales Associate
Painted Tree Marketplace
05.2022 - 02.2023
Glenbard North High School
08.2020 - Current