Miranda Cummings

• Served food and beverages to guests during events and functions.
• Assisted in the breakdown and cleanup of banquet areas post-event.
• Responded promptly to guest requests and inquiries during service.
• Followed health and safety standards while handling food and beverages.
• Adapted quickly to changing event needs and guest preferences.
• Educated guests on menu items by answering questions and accommodating special orders.
• Monitored guest satisfaction during events, promptly addressing needs and inquiries.

Old Hickory Steakhouse

• Greeted guests warmly, creating a welcoming atmosphere and ensuring a positive first impression.
• Managed reservations and seating arrangements for dining areas.
• Managed the waiting list, ensuring that all parties were seated in a timely manner.
• Coordinated with kitchen staff to streamline service flow during peak hours.
• Monitored dining area for cleanliness and addressed any needs promptly.
• Resolved guest complaints with professionalism and courtesy, contributing to enhanced guest satisfaction.
• Collaborated with team members to maintain efficient front-of-house operations.
• Assisted serving staff, food runners, and bussers to maintain a clean and inviting dining room for guests.