Miranda Garcia
Katy,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Bartender/Trainer
Longhorn Steakhouse
Katy, Tx
11.2021 - Current
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
- Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
- Implemented cross-training programs to ensure all bartenders were proficient in various roles, reducing downtime during peak hours and increasing overall productivity.
Server
Logans Roadhouse
Houston, TX
05.2014 - 06.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Customer Service Cashier
Ross Dress for Less
Richmond, Tx
09.2013 - 04.2014
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Daycare Teacher
Learning Adventures Child Development Center
Houston, TX
09.2012 - 08.2013
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
Education
Bachelor Of Science In Health - Public Health Education
University of Houston
Houston, TX05.2021
Skills
- Leadership Development
- Effective Communication
- Active Listening
- Teamwork and Collaboration
Timeline
Bartender/Trainer
Longhorn Steakhouse
11.2021 - Current
Server
Logans Roadhouse
05.2014 - 06.2015
Customer Service Cashier
Ross Dress for Less
09.2013 - 04.2014
Daycare Teacher
Learning Adventures Child Development Center
09.2012 - 08.2013
Bachelor Of Science In Health - Public Health Education
University of Houston