Personable and organized individual with knack for creating welcoming and efficient environment. Understanding of office management and customer service principles, coupled with proficiency in scheduling and communication. Committed to enhancing team performance and ensuring seamless front office operations. Known for reliability and maintaining a positive attitude.
Overview
2
2
years of professional experience
Work History
Front Office Lead
Kingsburg Family Dentistry
03.2023 - Current
Oversaw daily front office operations, delegating tasks as necessary to maintain an efficient workflow.
Managed financial transactions accurately, balancing cash drawers daily to prevent discrepancies or errors in accounting records.
Handled sensitive client information discretely, adhering to strict confidentiality protocols at all times.
Assisted in employee training programs, helping to develop a highly capable front office team committed to providing excellent service.
Updated accounts with insurance information.
Researched patient benefits to assist with insurance questions.
Enhanced clinic efficiency by streamlining appointment scheduling and documentation processes.
Dental Shadowing at Wrather Family Dentistry, DDS; Higginbotham Family Dental; Hometown SmilesDental Shadowing at Wrather Family Dentistry, DDS; Higginbotham Family Dental; Hometown Smiles