Summary
Overview
Work History
Education
Skills
Timeline
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Miranda Gorostieta

Perry,GA

Summary

Enthusiastic employee committed to providing guests with genuine hospitality and delivering a memorable experience. Bilingual and skilled multitasker comfortable with juggling competing priorities.

Overview

4
4
years of professional experience

Work History

Cashier

Academy Sports + Outdoors
Warner Robins, GA
11.2023 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Restocked merchandise on shelves as needed.
  • Examined large denomination bills for counterfeiting to prevent fraud.
  • Delivered a high level of customer service to patrons using active listening and engagement skills.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Customer Service Associate

Publix
Perry, GA
10.2019 - 02.2024
  • Managed cash register operations and processed sales and returns.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Developed relationships with key clients through regular contact and follow-up communication.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans, wiping down surfaces, etc.

Pharmacy Technician

Walker Pharmacy & Gifts
Statesboro, GA
03.2021 - 06.2021
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Answered telephones to respond to questions or requests.
  • Operated cash registers to accept payments from customers.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.

Private Nanny

Private Client
Statesboro, GA
03.2021 - 06.2021
  • Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
  • Assisted with homework, tutoring and school projects as needed.
  • Transported the children safely to appointments, social engagements or recreational activities.
  • Taught Spanish language classes to students of various ages and abilities in a private setting.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.

Education

Bachelor of Science - Criminal Justice

Georgia Southern University
Statesboro, GA
05.2024

Skills

  • Customer Service
  • English and Spanish Fluency
  • Calm and Professional Under Pressure
  • Upbeat and Positive Personality
  • Translation and Interpretation Services
  • Cash Handling

Timeline

Cashier

Academy Sports + Outdoors
11.2023 - Current

Pharmacy Technician

Walker Pharmacy & Gifts
03.2021 - 06.2021

Private Nanny

Private Client
03.2021 - 06.2021

Customer Service Associate

Publix
10.2019 - 02.2024

Bachelor of Science - Criminal Justice

Georgia Southern University

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Miranda Gorostieta