Summary
Overview
Work History
Education
Skills
Timeline
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MIRANDA ILARIA

MIRANDA ILARIA

Shippensburg,PA

Summary

Hardworking and reliable Business Director focused on going above and beyond to support team and serve customers. Trained in Marketing and offering top-notch leadership abilities. Motivated to continue to learn and grow as a business professional. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

Overview

6
6
years of professional experience

Work History

Bartender

Buffalo Wild Wings
08.2022 - Current
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Managed incoming calls for to-go orders

Director of Business Development

Premier PA Real Estate
07.2021 - Current
  • Worked with internal staff to develop proposals for business growth
  • Connected with customers, serviced accounts and completed regular follow-up to consistently achieve goals
  • Analyzed complex problems to present straightforward solutions, concepts and action plans
  • Fostered productive business relationships and promoted long-term growth opportunities
  • Directed and coordinated activities involving real estate
  • Mentored sales team in document management, CRM software and contract negotiation
  • Researched market trends and stayed current on marketing trends

Medical Assistant

Keystone Human Services
07.2021 - 12.2022
  • Assisted patients with self-administered medications.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Scheduled and accompanied clients to medical appointments.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed medical records management, including filing, organizing and scanning documents

Shift Lead

Aldi
05.2019 - 08.2021
  • Prepared shift reports, keeping management informed of daily operations
  • Restocked supplies at work stations to help team members meet demands
  • Handled escalated complaints with acknowledgement, expert conflict-resolution and creative problem-solving
  • Assessed customer needs and issued complementary services to drive customer loyalty
  • Monitored team performance and appearance to verify compliance with service and uniform standards
  • Restocked produce, cooler and freezer after unloading the truck.

Education

High School Diploma -

Destiny Now Academy
Fayetteville, NC
05.2016

Skills

  • Customer relationship management
  • Business service marketing
  • Presentation development
  • Oversee operations
  • Team building and leadership
  • Multitasking
  • Planning
  • Product and Service Sales

Timeline

Bartender

Buffalo Wild Wings
08.2022 - Current

Medical Assistant

Keystone Human Services
07.2021 - 12.2022

Director of Business Development

Premier PA Real Estate
07.2021 - Current

Shift Lead

Aldi
05.2019 - 08.2021

High School Diploma -

Destiny Now Academy

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MIRANDA ILARIA