Coordinated project schedules to optimize workflow and resource allocation.
Collaborated with cross-functional teams to ensure timely completion of projects.
Managed scheduling software for tracking progress and deadlines efficiently.
Developed processes to improve communication between departments regarding project timelines.
costomer service
T-Tech, Inc
02.2020 - Current
Managed inbound call operations, providing assistance to customers regarding orders and online account inquiries.
Sales Representative
General marketing
09.2022 - 2023
Achieved high customer satisfaction by effectively managing outbound calls and addressing inquiries. Facilitated seamless call transfers to travel supervisor for complex issues. Advanced to travel supervisor, enhancing customer service and increasing sales of vacation packages for VRC Getaway.
Building Caretaker
ABM Industries, Inc.
04.2020 - 05.2020
Executed thorough cleaning and maintenance tasks to uphold high standards of hygiene and guest satisfaction.
Las Vegas
Precision Opinion
12.2019 - 02.2020
Conducted telephone surveys aimed at gathering genuine public perspectives on contemporary matters.
Production Worker
RAMKO INJECTION
08.2018 - 02.2019
Managed quality control by overseeing the inspection of items for defects and ensuring efficient packaging and distribution to clients. Led efforts to streamline shipping processes, enhancing client satisfaction.