Miranda Machado
New Bedford,MA
Summary
I'm currently looking for a career opportunity that will give me a place to grow, contribute, and build something stable for my family and I. Over the years I have had great opportunities, learning how to communicate with the public, being a team player, and even handling the job alone. I would love to step out of my comfort zone and or bring my abilities to a growing team.
Overview
12
12
years of professional experience
Work History
Crew Member
Dunkin
Fairhaven, Massachusetts
08.2024 - 08.2026
- Operated cash register and processed customer orders at front counter
- Greeted guests and answered questions about menu items and promotions
- Restocked ingredients, cups, condiments, and packaging throughout service
- Collaborated with kitchen crew to keep order flow moving during busy periods
Amazon Driver
Amazon
Plymouth, Massachusetts
06.2024 - 08.2024
- Loaded packages from Amazon station into vehicle using delivery manifests.
- Operated Amazon delivery van on assigned routes with handheld scanner.
- Delivered customer orders following Amazon routing and safety procedures.
- Inspected vehicle before shifts and reported maintenance concerns promptly.
Shift Leader
Dunkin
South Dartmouth, Massachusetts
02.2018 - 05.2021
- Supervised crew during rushes and maintained smooth store operations.
- Trained new team members on Dunkin service standards and procedures.
- Managed drive-thru flow and supported fast guest service.
- Prepared beverages, sandwiches, and bakery items following Dunkin recipes.
- Resolved guest concerns and supported friendly, professional customer interactions.
- Restocked supplies and organized inventory for daily service needs.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Upheld company standards and compliance requirements for operations.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Assisted general manager with operations game plan and company initiatives implementation.
Caregiver
Tempus Unlimited
New Bedford, MA
02.2017 - 03.2018
- Assisted consumers with personal care, bathing, dressing, and grooming.
- Supported daily living routines, including meal prep and light housekeeping.
- Monitored consumer safety during transfers, mobility, and home activities.
- Followed care plans and respected individual preferences and routines.
- Documented care tasks and shift details using agency procedures.
- Communicated needs, changes, and concerns to family and care teams.
- Promoted independence through patient support and respectful encouragement.
Deli Clerk
Stop & Shop
New Bedford , MA
08.2015 - 08.2016
- Sliced meats and cheeses using deli equipment following store standards.
- Assisted customers with deli orders and product selections at Stop & Shop.
- Weighed, labeled, and wrapped deli items using store scales and packaging tools.
Order Selector
Monica's Flourist
New Bedford , MA
01.2015 - 03.2015
- Selected floral orders from Monica's Flourist cooler for customer pickup and delivery.
- Pulled fresh stems, greens, and supplies for daily arrangement production.
- Verified order labels against floral invoices and pick lists.
- Packed bouquets carefully for pickup and delivery readiness.
Crew Member
McDonald's
South Dartmouth, Massachusetts
10.2014 - 02.2015
- Operated cash register and efficiently managed customer orders at front counter to enhance service flow.
- Greeted guests and answered questions about menu items and promotions.
- Restocked ingredients, cups, condiments, and packaging during service to support uninterrupted operations.
- Maintained cleanliness of dining areas, equipment, and workstations to ensure a welcoming environment.
Education
GED -
New Bedford High School
New Bedford05-2024
Skills
- Cash handling
- Customer service
- Inventory restocking
- Conflict resolution
- Time management
- Stock management
- Order delivery practices
- Valid Driver's license
- Multitasking and organization
Timeline
Crew Member
Dunkin
08.2024 - 08.2026
Amazon Driver
Amazon
06.2024 - 08.2024
Shift Leader
Dunkin
02.2018 - 05.2021
Caregiver
Tempus Unlimited
02.2017 - 03.2018
Deli Clerk
Stop & Shop
08.2015 - 08.2016
Order Selector
Monica's Flourist
01.2015 - 03.2015
Crew Member
McDonald's
10.2014 - 02.2015
GED -
New Bedford High School