Summary
Overview
Work History
Education
Skills
Timeline
Generic

MIRANDA PHILLIPS

Orlando,FL

Summary

Motivated and customer service-oriented with expertise in engaging guests in casual, natural conversation.

Overview

6
6
years of professional experience

Work History

Supervisor

Seaworld Orlando
Orlando, FL
02.2023 - Current
  • Provide leadership and direction for the team in my area.
  • Driven and motivated to perform at an exceptional level.
  • Mastering scheduling and quick administrative tasks

Park Operations Hostess

Seaworld Orlando
Orlando, FL
07.2020 - Current
  • Made guests feel welcome and happy even during busy periods with long wait times.
  • To ensure the safety of all the guests
  • Check restraints properly

Assistant Supervisor

Seaworld Orlando
Orlando, FL, FL
05.2022 - 02.2023
  • Communicating effectively with supervisors, team members, and guests
  • Resolved guest complaints promptly and efficiently.
  • Mentoring and coaching employees to enhance performance and skill development.

Assistant Store Manager

Rack Room Shoes
Birmingham, AL
02.2019 - 05.2020
  • Provided customer service by greeting and assisting customers and responding to inquiries and complaints.
  • Processed all returns and exchanges

Education

High School Diploma -

Wilson high school
Florence, AL

Skills

  • Greet guests
  • Train staff
  • Customer service
  • Relationship Building
  • Problem-solving
  • Verbal communication

Timeline

Supervisor

Seaworld Orlando
02.2023 - Current

Assistant Supervisor

Seaworld Orlando
05.2022 - 02.2023

Park Operations Hostess

Seaworld Orlando
07.2020 - Current

Assistant Store Manager

Rack Room Shoes
02.2019 - 05.2020

High School Diploma -

Wilson high school
MIRANDA PHILLIPS