Miranda Rocha

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Answered questions about store policies and addressed customer concerns.
• Worked with floor team and managers to meet wide range of customer needs.
• Processed refunds and exchanges in accordance with company policy.
• Conducted inventory counts by adding each item in stock and documenting in computer system.

• Operated packing equipment with care.
• Inspected products for quality before packing.
• Labeled packages clearly for easy identification.
• Packed items securely for safe transport.
• Maintained a clean and organized work environment, promoting safety and productivity.
• Proved successful working within tight deadlines and a fast-paced environment.
• Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
• Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.

• Operated food preparation equipment to ensure safe and efficient meal production.

• I worked only during the afterschool program to give out snacks and used my counter to count every student who took the snacks I prepared for them.

• Calculated food and snack quantities based on student count.

• Verified all areas met cleanliness standards before departure.

• Handled delivery day responsibilities by organizing and stocking food items.