Miranda Whitaker
Millsboro,DE
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales through exceptional service and teamwork. At Goodwill, mastered cash handling and problem-solving, significantly improving the shopping experience. Skilled in customer assistance and collaboration, ready to bring a positive attitude and a commitment to excellence to your team. Willing to learn any task to any job.
Overview
5
5
years of professional experience
Work History
Sales Associate
Goodwill
Denton, MD
03.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate
Lowes
Lewes, DE
02.2021 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Stocker
Weis
Lewes, DE
09.2020 - 02.2021
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Greeted customers and directed to requested products.
- Conducted daily inspections of assigned aisles to identify low-inventory items, initiating prompt restocking actions as necessary.
Stocker
Walmart
Georgetown, DE
09.2019 - 04.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Education
High School Diploma -
Sussex Central High School
Georgetown, DE06.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Willing to Learn
- Positive Attitude
- Friendly and Personable
- Heavy Lifting
- Customer Assistance
- Cash Handling
Timeline
Sales Associate
Goodwill
03.2023 - 03.2024
Sales Associate
Lowes
02.2021 - 12.2022
Stocker
Weis
09.2020 - 02.2021
Stocker
Walmart
09.2019 - 04.2020
High School Diploma -
Sussex Central High School