Miranda Wittman
Cave Junction ,OR
Summary
Proven leader with extensive experience in customer service and loss prevention strategies, notably at Crystal Liquor. Excelled in fostering customer loyalty and enhancing satisfaction through efficient transaction handling and strong interpersonal skills. Skilled in cash handling and team management, consistently promoting a positive and productive work environment. Achieved significant repeat business by leveraging expertise in POS systems and attention to detail.
Overview
6
6
years of professional experience
Work History
Cashier Floor Supervisor
Crystal Liquor
05.2024 - 07.2024
- Developed strong relationships with customers, fostering loyalty and repeat business opportunities.
- Maintained a clean, organized, and well-stocked checkout area for optimal customer experience.
- Enhanced customer satisfaction by providing efficient and accurate transactions.
- Assisted in loss prevention efforts by monitoring inventory levels and addressing potential theft incidents.
Store Associate
Walmart
01.2024 - 02.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Budtender
Lights Out Dispensary
01.2021 - 07.2023
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Restocked supplies and arranged displays.
- Weighed, prepared and packaged different types of products.
Amazon Team Leader
Amazon
01.2020 - 01.2020
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Food Bank Volunteer
Pear Blossom Foursquare Church
03.2018 - 05.2019
- Prepared and packaged boxes during box assembly line phase.
- Packaged up nonperishable food items for food bank visitors.
- Distributed food boxes with carefully selected essentials to families in need.
- Collaborated with team members to ensure timely distribution of food to clients in need.
Education
High School Diploma -
AV Adult School
Lancaster, CASkills
- Cash handling expertise
- Data entry proficiency
- POS system knowledge
- Workplace safety awareness
- Loss prevention strategies
- Customer Service
- Time Management
- Attention to Detail
- Punctual and Reliable
Timeline
Cashier Floor Supervisor
Crystal Liquor
05.2024 - 07.2024
Store Associate
Walmart
01.2024 - 02.2024
Budtender
Lights Out Dispensary
01.2021 - 07.2023
Amazon Team Leader
Amazon
01.2020 - 01.2020
Food Bank Volunteer
Pear Blossom Foursquare Church
03.2018 - 05.2019
High School Diploma -
AV Adult School
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