Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Hi, I’m
Miranda Moore
Wilmington,OH
Summary
Overview
9
years of professional experience
Work History
Planet Fitness
Assistant Manager
09.2020 - Current
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Offered hands-on assistance to over 200 customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Created employee schedules to align coverage with forecasted demands.
- Defined clear targets and objectives and communicated to other team members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Wild About Kidz
Lead Toddler Teacher
04.2018 - 09.2020
Job overview
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Promoted sensory development by providing access to different textures.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
RDI Marketing
Telemarketing Sales Representative
08.2014 - 08.2017
Job overview
- Overcame objections using friendly, persuasive strategies.
- Built relationships with customers using strong persuasion and active listening skills.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Educated customers on product and service benefits, explaining features and answering questions.
- Handled over 100 telemarketing calls with expert use of client management software and computer dialing.
Education
Clermont Northeastern High SchoolBatavia, OH
High School Diploma
05.2014
University Overview
- Honor Roll
- Awarded Outstanding Student in Health, Algebra, Geometry
- 3.7 GPA
Skills
- Training
- Team Motivation
- Directing Team Members
- Operational Efficiency and Safety
- Staff Management
- Team Meetings
- Customer Service and Satisfaction
- Fitness
- Schedule Oversight
Timeline
Assistant Manager
Planet Fitness
09.2020 - Current
Lead Toddler Teacher
Wild About Kidz
04.2018 - 09.2020
Telemarketing Sales Representative
RDI Marketing
08.2014 - 08.2017
Clermont Northeastern High School
High School Diploma