Mirandia Burke
Longs,SC
Summary
Dedicated Customer Service Representative with 5+ years of experience delivering excellent
support, resolving issues, and enhancing customer retention.
Overview
4
4
years of professional experience
Work History
Dispatcher
EZ Dump
01.2023 - 05.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Sales Associate
Dollar Tree
11.2019 - 12.2023
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Education
High School Diploma -
Teays Valley Local Schools
Ashville, OHSkills
- Customer Relationship Management
- Complaint Resolution
- Phone & Email Support
- CRM Software
- Upselling & Cross-Selling
Timeline
Dispatcher
EZ Dump
01.2023 - 05.2024
Sales Associate
Dollar Tree
11.2019 - 12.2023
High School Diploma -
Teays Valley Local Schools
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