Mirela Gale
Charlotte,NC
Summary
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Server
Melting Pot
10.2021 - 01.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Seller
Steel Revolt
07.2019 - 09.2021
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Established rapport with clients for long-term business partnerships, leading to increased sales and repeat customers.
- Maximized profitability with strategic pricing, discounting, and inventory management techniques.
- Consistently met or exceeded monthly sales targets through diligent prospecting and follow-up activities.
Education
Bachelor of Engineering Technology - Networks And Softwares For Telecommunications
University of Oradea
Romania06.2019
Skills
- Order Management
- Strong Work Ethic
- Exceptional Customer Service
- Organizational Skills
Timeline
Server
Melting Pot
10.2021 - 01.2024
Seller
Steel Revolt
07.2019 - 09.2021
Bachelor of Engineering Technology - Networks And Softwares For Telecommunications
University of Oradea
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