Mireya Casillas
La Villita Apartments
Carrizo Springs,TX
8
years of professional experience
Dedicated professional with a proven track record in customer service and inventory management. Skilled in multitasking and effective communication, and handling incoming calls to coordinate, book and confirm events, while consistently addressing guest inquiries.
Demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Work History
Laundry Attendant/Inventory
4 Years 11 Months- Operated commercial laundry machines, ensuring efficient and effective cleaning of linens and garments.
- Maintained cleanliness and organization in laundry facilities to promote a safe working environment.
- Assisted in inventory management of laundry supplies, ensuring adequate stock levels for uninterrupted service.
- Trained new staff on proper laundering techniques and equipment usage for consistent service delivery.
- Addressed guest inquiries and concerns related to housekeeping services to enhance overall guest satisfaction and maintain service quality.
Cashier/Customer Service Representative
1 Year 9 Months- Processed customer transactions accurately and efficiently, handling cash, credit cards and checks.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries.
- Managed inventory levels through regular stock checks and replenishment of merchandise displays.
- Developed efficient checkout processes that reduced wait times during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
Cashier/Restaurant Hostess
9 Months- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with team members to streamline checkout procedures and improve efficiency.
- Enhanced customer experience by delivering exceptional welcomes and attentive service.
Fostered customer satisfaction through friendly greetings and proactive assistance. - Managed customer interactions to successfully schedule and secure event bookings over the phone.
Education
High School Diploma
Veterinary Assistant - Veterinary Assistance Program
Skills
Customer service
Problem-solving
Inventory tracking
Multitasking
Effective communication
Work ethic
Professional telephone demeanor
Scheduling
Timeline
Laundry Attendant/Inventory
La Villita Apartments
09.2021 - CurrentRead More
Cashier/Customer Service Representative
Carrizo Meat Market
03.2019 - 12.2020Read More
Cashier/Restaurant Hostess
Oasis Outback
06.2018 - 03.2019Read More
Carrizo Springs High School
High School Diploma
Read More
Texas A&M International University
Veterinary Assistant from Veterinary Assistance Program
Read More