Mireya Munoz
Berkeley,CA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Happy Lemon
09.2023 - Current
- Evaluated employee performance and coached and trained to improve weak areas.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored and adjusted inventory levels to meet customer needs and demands.
Flooring Installer/Color Specialist
Amber Flooring
09.2021 - 06.2022
- Installed hardwood, laminate and vinyl flooring for multiple residential and commercial clients.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Maintained and organized inventory receipts and processed changes to reduce process lags.
- Organized and updated databases, records and other information resources.
Interior Design Intern
Salesforce
01.2019 - 06.2019
- Developed project design documents and presentations for clients to seek construction approval.
- Utilized computer-aided design Adobe software to create plans and mockups of room layouts.
- Managed team calendar to have visibility of meetings and important events happening throughout the day using Google Calendar which helped with time management.
- Created thorough audit reports with results, recommendations and conclusions.
Education
High School Diploma -
Aspire California Preparatory Academy
Berkeley, CA06.2015
Skills
- Microsoft Office
- Inventory
- Customer Service
- Bilingual
- Phone Inquiries
Certification
- Academic and Professional Development, Year Up Bay Area - July 27, 2019
Timeline
Supervisor
Happy Lemon
09.2023 - Current
Flooring Installer/Color Specialist
Amber Flooring
09.2021 - 06.2022
Interior Design Intern
Salesforce
01.2019 - 06.2019
High School Diploma -
Aspire California Preparatory Academy
- Academic and Professional Development, Year Up Bay Area - July 27, 2019
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