Miriam Paderewski
Lehighton ,Pa
Summary
Proactive and customer-focused, excelled at Broadway Grille and Pub by enhancing guest experiences through exceptional service and maintaining a pristine dining environment. Demonstrated expertise in customer service and effective multitasking, significantly improving dining satisfaction. Skillfully managed reservations and inquiries, showcasing strong phone etiquette and empathy towards guest needs.
Overview
3
3
years of professional experience
Work History
Hostess/server
Broadway Grille and Pub
Jim Thorpe, PA
02.2022 - 02.2025
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
Associate Of General Studies - General Studies
Lehigh Carbon Community College
Schnecksville, PASkills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Complaint handling
Timeline
Hostess/server
Broadway Grille and Pub
02.2022 - 02.2025
Associate Of General Studies - General Studies
Lehigh Carbon Community College