Miriam Perez
San Jose,CA
Summary
I am a personable and dedicated customer service representative with extensive industry experience. As a solid team player, I bring an upbeat, positive attitude and have a proven ability to establish relationships with clients. I am motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic, and results-oriented, I have a demonstrated passion for building relationships, cultivating partnerships, and growing businesses. Additionally, as an outgoing student, I am seeking flexible part-time employment with availability for morning and evening shifts.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Zazil Cocina Mexicana
San Jose , CA
2021.08 - Current
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Cashier
Round Table Pizza, Inc
San Jose , CA
2020.06 - 2021.01
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
San Jose High School
San Jose, CA2022-05
Skills
- Customer Service
- Conflict Resolution
- Team player
- Resourceful
- Organized
- Strong work ethic
Languages
English
Full Professional
Spanish
Professional
Timeline
Restaurant Hostess
Zazil Cocina Mexicana
2021.08 - Current
Cashier
Round Table Pizza, Inc
2020.06 - 2021.01
High School Diploma -
San Jose High School
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