Miriam Sagastume
Mableton,GA
Summary
Demonstrated knowledge of customer relations, employee training, and cafe operations. Successful at handling simultaneous tasks in high-volume environments to satisfy customers and assist team members.
Overview
1
1
year of post-secondary education
1
1
year of professional experience
Work History
Barista
Starbucks
Austell, GA
05.2025 - Current
- Crafted high-quality beverages following standardized recipes and customer preferences.
- Provided excellent customer service by engaging with customers and addressing inquiries.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Assisted in training new baristas on drink preparation and customer service standards.
- Maintained cleanliness and organization of workstation and customer areas.
- Managed inventory by restocking supplies throughout shifts.
- Demonstrated techniques on using multiple beverage machines with new team members.
Education
Bachelor of Science - Aerospace Engineering
Kennesaw State University
Kennesaw, GA 08.2025 - 08.2026
High School -
South Cobb High School
Austell, GASkills
- Beverage preparation
- Customer engagement
- Conflict resolution
- Customer support
- Inventory control
- Multitasking
- Time management
- Adaptability
- Team collaboration
- Conflict resolution
- Communication
- Inventory control
Accomplishments
- Barista Trainer
- Partner of the Quarter
Languages
English,Spanish
Timeline
Bachelor of Science - Aerospace Engineering
Kennesaw State University
08.2025 - 08.2026
Barista
Starbucks
05.2025 - Current
High School -
South Cobb High School