Miriam Sanchez
North Hills,CA
Summary
- Caring professional with proven experience in customer service and hospitality looking to transfer related skills into a Certified Nursing Assistant position. Knowledge of human development theory gained through college coursework, combined with hands-on people skills. Aptitude for conversation and making others feel at ease.
Overview
6
6
years of professional experience
Work History
Training Student
Berkley Post Acute
Van Nuys, CA
01.2024 - 02.2024
- Assists with personal Care
- Assisted patients with activities of daily living, such as bathing, dressing, grooming and eating.
- Maintained cleanliness of patient area by changing bed linens and cleaning up spills.
- Used proper body mechanics when lifting, transferring or positioning immobile patients.
- Provided emotional support to patient and family members.
- Transported patients between departments within the facility using wheelchairs or strhers.
Shift Supervisor
CVS Pharmacy
Van Nuys, CA
10.2020 - 12.2023
- Provided on-the-job training to new staff members.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Resolved customer complaints and reported issues to senior management.
- Monitored staff performance to ensure quality standards were met.
- Completed opening and closing duties to facilitate business operations.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Maintained accurate records of daily transactions and deposits.
Receptionist
Nissan Of Van Nuys
Van Nuys, CA
11.2019 - 12.2020
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Tax Preparer Assistant
Tax Time Services
Panorama City, CA
08.2018 - 12.2019
- Organized files in an orderly fashion both electronically and physically according to established procedures.
- Input data into the company's software for preparation of returns.
- Assisted tax preparers in gathering and organizing client documents.
- Corresponded with clients via email or phone to obtain additional information needed for filing taxes.
- Managed legal documents for courthouse hearings.
Education
Cna - Certfied Nurse Assistant
NIU College
Woodland Hills, CA02-2024
High School Diploma -
High School Diploma
Assurance Learning Academy06-2018
Skills
- Inventory Control
- Customer-Oriented
- Safety reviews
- Basic Life Support
- Compassion and Empathy
- Medical terminology knowledge
- Safety Precautions
- Vital signs monitoring
- Patient Care
- ADLs
License Or Certifications
BLS PROVIDER
From: 01/24/2024 To:01/2026
DRIVERS LICENSE
Certified Nurse assistant
Timeline
Training Student
Berkley Post Acute
01.2024 - 02.2024
Shift Supervisor
CVS Pharmacy
10.2020 - 12.2023
Receptionist
Nissan Of Van Nuys
11.2019 - 12.2020
Tax Preparer Assistant
Tax Time Services
08.2018 - 12.2019
Cna - Certfied Nurse Assistant
NIU College
High School Diploma -
High School Diploma