Mirjana Mindolovich
Cedar Falls,IA
Summary
Dynamic Bartender with an extensive background performing in high-demand settings. Committed to excellent food and drink presentation and maintaining a welcoming environment. I'm passionate about enhancing customer satisfaction as well as promoting good morale between colleagues.
Overview
4
4
years of professional experience
Work History
Bar Manager
Cooper’s Tap Room
Cedar Falls, IA
09.2024 - Current
- Monitor cash intake to reduce discrepancies and organize end-of-day totals and tips.
- Ensure that bartenders and bouncers are performing safely and effectively during intense, high-pressure hours.
- Resolve escalated customer complaints to maximize satisfaction, loyalty, and safety.
- Provide support and guidance to bartenders and bouncers to maintain a collaborative work environment.
Bartender
Cooper’s Tap Room
Cedar Falls, IA
08.2023 - Current
- Adhere to state regulations regarding serving alcohol responsibly.
- Perform opening and closing duties including cleaning, organizing, and restocking supplies.
- Make friendly conversation with customers, providing an enjoyable bar experience.
- Prepare a variety of cocktails and served wine, draft and bottled beer.
- Neatly sliced and pitted fruit for garnishing drinks.
- Remain calm and poised during busy periods, promoting great customer service to guests.
Sushi Clerk
Hy-Vee
Cedar Falls, IA
02.2021 - 08.2023
- Prepared a variety of sushi recipes and platters efficiently and neatly.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed inventory and supplies to ensure materials were available when needed.
- Adhered to food safety standards when storing and preparing ingredients.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Education
Associate of Arts - Digital Mass Media
Hawkeye Community College
Waterloo, IA05-2024
Skills
- Conflict resolution
- Team collaboration
- Memorization
- Problem solving
- Food and drink presentation
- Social media
References
References available upon request.
Timeline
Bar Manager
Cooper’s Tap Room
09.2024 - Current
Bartender
Cooper’s Tap Room
08.2023 - Current
Sushi Clerk
Hy-Vee
02.2021 - 08.2023
Associate of Arts - Digital Mass Media
Hawkeye Community College
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