Mirrah Washburn
Merced,CA
Summary
Dynamic and dedicated professional with extensive experience at Park Merced Assisted Living, excelling in training and mentoring staff. Proven ability in effective time management and safe food handling, enhancing resident satisfaction through exceptional service. Strong communicator, adept at resolving concerns and fostering a positive environment for both residents and team members.
Overview
9
9
years of professional experience
Work History
Server Trainer
Park Merced Assisted Living
12.2022 - Current
- Trained new team members on dining hall procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed resident concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
- Enhanced resident satisfaction by providing efficient and friendly service during meal times.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
Babysitter
Jeromy Rodriquez
03.2019 - 12.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Elder Care
Linda Washburn
06.2016 - 10.2018
- Educated family members on best practices for elder care, empowering them to make informed decisions about their loved one''s wellbeing.
- Provided emotional support to families by listening empathetically and offering guidance on elder care resources.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Assisted elderly or disabled residents in accessing necessary resources such as transportation services, meal delivery programs, and home care assistance.
Education
Associate of Arts - Psychology
Merced College
Merced, CA05-2022
Skills
- Effective time management
- Safe food handling
- Menu memorization
- Order accuracy
Timeline
Server Trainer
Park Merced Assisted Living
12.2022 - Current
Babysitter
Jeromy Rodriquez
03.2019 - 12.2022
Elder Care
Linda Washburn
06.2016 - 10.2018
Associate of Arts - Psychology
Merced College
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