Mirriam Gonzales
Hazel Green
Summary
Assistant Manager with a dedicated and experienced professional with a background in fast-paced restaurant management, skilled in overseeing daily operations, staff leadership, and financial performance at Panda Express. Adept at staff development, inventory management, cash handling, and ensuring a positive and productive environment for both employees and guests. Production Supervisor that demonstrated the ability to achieve targeted objectives and organizational goals. Creative and responsible decision-making skills have led to progressive professional advancement due to high-quality performance. Seeking employment with a company in a competitive and challenging environment to build a highly rewarding career where I can use my skills and knowledge to help the company and coworkers reach their financial goals.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Panda Express
01.2022 - Current
- Oversee day-to-day operations and manages weekly inventory, ensuring the freshest produce in an orderly fashion
- Assist in managing single store location independently and assist multiple stores locations, while implementing company policies and procedures
- Organized and communicated weekly schedules with employees; clear communication, teamwork, and leadership.
- Manages hiring, training, coaching and developing new staff to current employees, creating a welcoming environment while fostering hard working members.
- Assist in achieving financial goals. Perform inventory counts, manage ordering, and handle cash and paperwork.
- Ensure exceptional guest experiences by delivering quality customer service, resolving complaints, and addressing customer needs.
- Assist or leads cooking throughout shifts typically.
- Ensure the safety of both guests and associates through training and execution of food safety and restaurant safety standards.
Quality Control Supervisor
Eldon James
01.2021 - 01.2023
- Communication Skills, Collaboration, Compliance, Quality Management Systems, Facilitation, Continual Improvement Process and GMP.
Production Supervisor
Carefree of Colorado
07.2016 - 07.2021
- Managing production lines to meet safety, quality and productivity goals.
- Managing labor and line density to achieve the financial goals of lines.
- Ensuring all dispositions is done with the product for a daily shift basis.
- Preparing and maintaining all production reports to production managers.
- Trouble-shooting and problem solving with other team members, training, discipline and evaluating.
- Analyzing production, quality control, maintenance for correction on a timely basis.
Education
Bachelor Degree - Agricultural Economics
State College of Agriculture-Cebu
High School - undefined
Awihao National High School
Skills
- Leadership Development, Team Building
- Proven ability to motivate and inspire a team
- Strategic Planning and Problem Solving Resolution
- Inventory Management and Sales Analysis
- Excellent communication, Verbal, and customer service abilities
- Ability to work a flexible schedule
- Good understanding and practice of food safety
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Spanish
Limited Working
Timeline
Assistant Manager
Panda Express
01.2022 - Current
Quality Control Supervisor
Eldon James
01.2021 - 01.2023
Production Supervisor
Carefree of Colorado
07.2016 - 07.2021
High School - undefined
Awihao National High School
Bachelor Degree - Agricultural Economics
State College of Agriculture-Cebu