Mishell Campo
Hialeah
Summary
Proven to excel in high-volume dining environments, I leveraged my strong work ethic and exceptional customer service skills to enhance guest experiences through efficient multitasking and teamwork. Specializing in VIP clientele handling and basic mixology, I consistently delivered personalized service, significantly improving customer satisfaction.
Overview
8
8
years of professional experience
Work History
Server
Copper Blues Pub
2023.01 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bottle Service
STORY
2019.12 - 2022.01
- Enhanced customer experience by providing personalized bottle service and maintaining a high standard of professionalism.
- Participated in pre-shift meetings to stay informed about venue promotions, updates, or changes impacting the VIP section or bottle service offerings.
- Streamlined bottle service process by effectively coordinating with bar staff and management, ensuring timely delivery of orders.
- Enhanced customer experience by providing personalized bottle service to VIP tables while maintaining a welcoming atmosphere.
Waitress
Hooters
2016.11 - 2018.10
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Colegio Eucaristico
Barranquilla, Colombia 2014
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Venue Promotion
- Alcohol awareness
- Basic mixology
- VIP Clientele Handling
- High-volume dining
Languages
Spanish
Native or Bilingual
Timeline
Server
Copper Blues Pub
2023.01 - Current
Bottle Service
STORY
2019.12 - 2022.01
Waitress
Hooters
2016.11 - 2018.10
High School Diploma -
Colegio Eucaristico
Similar Profiles
Luke RowlandLuke Rowland
Street Team Leader at Copper Blues Rock PubStreet Team Leader at Copper Blues Rock Pub
Skylar TroutSkylar Trout
Server at Copper BluesServer at Copper Blues
Sierra KittnerSierra Kittner
Server at Copper BluesServer at Copper Blues