Missy Alvarado
Crescent City,FL
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Acute Care Pediatrics
06.2020 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Entered and updated sensitive customer information during check-ins and room changes.
Assistant Store Manager
Dollar General Store
01.2018 - 12.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
High School Diploma -
Crescent City High School
Crescent City, FL06.2015
Skills
- Bookkeeping Support
- Researching Skills
- Email Decorum
- Telephone Etiquette
- Patient Referral
- Greet Visitors
- Customer Assistance
- Call Forwarding
- Answer Telephone Calls
Timeline
Front Desk Receptionist
Acute Care Pediatrics
06.2020 - Current
Assistant Store Manager
Dollar General Store
01.2018 - 12.2020
High School Diploma -
Crescent City High School