Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Optician
Premier Eyecare & Optical
09.2017 - Current
Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
Operated lensometers to orient and mark uncut lenses for eyeglasses.
Verified and updated patient records promptly to guarantee accurate prescription information.
Optician
Premier Eyecare & Optical
01.2009 - 10.2011
Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
Optical Manager
Walmart
07.1997 - 07.2008
Explained prescriptions, optical terminology and products to customers.
Boosted team engagement and workplace satisfaction using managerial and motivational skills.
Supervised and managed opticians using feedback, constructive conversations and leading daily activities on sales floor.
Monitored general store systems, inventory databases and operations to quickly identify and resolve issues or concerns.
Enforced HR policies and procedures to continually meet customer expectations and promote store productivity.
Education
Bachelor of Science - Business Management
University of Phoenix
Baton Rouge, LA
04.2010
Skills
Insurance Billing
Customer Service
Product Upselling
Insurance Verification
Patient History Documentation
Attention to Detail
Time management abilities
Multitasking
Timeline
Optician
Premier Eyecare & Optical
09.2017 - Current
Optician
Premier Eyecare & Optical
01.2009 - 10.2011
Optical Manager
Walmart
07.1997 - 07.2008
Bachelor of Science - Business Management
University of Phoenix
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