Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Misty Bennett

Ponca,NE

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

27
27
years of professional experience

Work History

Bank Secrecy Act Officer

Bank Of Dixon County
Ponca, NE
05.2019 - Current
  • Developed and implemented policies and procedures to ensure compliance with government regulations.
  • Drafted reports outlining findings from investigations and recommending corrective action.
  • Reviewed employee performance evaluations for accuracy and completeness.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Analyzed customer data to identify potential fraud cases.

Head Teller

Bank Of Dixon County
Ponca, NE
06.2004 - Current
  • Supervise and provide guidance to team members on operational procedures, policies, and regulations.
  • Perform day-to-day teller line transactions, including balancing of cash drawers and vault.
  • Greet and assist large numbers of customers with professional, knowledgeable support for diverse banking needs.
  • Display strong telephone etiquette, effectively handling difficult calls.
  • Maintain confidentiality of customer accounts by adhering to security procedures.
  • Analyze customer data to identify potential fraud cases.
  • Maintain positive working relationships with fellow staff and management.
  • Monitor vault cash levels and order currency from the Federal Reserve Bank as needed.
  • Increase knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.

Investment Officer Assistant

Bank of Dixon County
Ponca, NE
06.2004 - Current
  • Assist in the preparation of reports to be presented at monthly board meetings.
  • Accurately and efficiently process transactions involving investment purchases and maturities.
  • Organize and maintain detailed records of all transactions involving investments.
  • Answer incoming calls and respond to emails involving investments.
  • Perform quarterly analysis of investment account.

Medical Claims Processor

Blue Cross and Blue Shield
Sioux City, IA
08.1997 - 05.2004
  • Ensured compliance with insurance company policies and procedures related to the processing of claims.
  • Processed a high volume of claims on a daily basis using established time frames.
  • Researched claim denials and appeals to determine appropriate resolution.
  • Evaluated pending claims to identify and resolve problems blocking auto-adjudication.

Education

Associate of Science - Surgical Technology

Western Iowa Tech Community College
Sioux City, IA
05-1997

Skills

  • Information Verification
  • Reporting and documentation
  • Budgeting and finance
  • Rule Enforcement
  • Telephone Etiquette
  • Organizational abilities
  • Insurance claims processing
  • Customer Service

References

References available upon request.

Timeline

Bank Secrecy Act Officer

Bank Of Dixon County
05.2019 - Current

Head Teller

Bank Of Dixon County
06.2004 - Current

Investment Officer Assistant

Bank of Dixon County
06.2004 - Current

Medical Claims Processor

Blue Cross and Blue Shield
08.1997 - 05.2004

Associate of Science - Surgical Technology

Western Iowa Tech Community College

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Misty Bennett