Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Misty Bolding

Misty Bolding

Union Grove,AL

Summary

Proven track record of enhancing operational efficiency and customer satisfaction at the United States Post Office, showcasing exceptional route planning and interpersonal skills. Leveraged keen attention to detail and adaptability to exceed service expectations, achieving a significant improvement in delivery accuracy and client relations. Reliable Rural Mail Carrier with efficiency when meeting deadlines and covering great distances in all weather conditions. Gregarious employee with neighborly mannerisms and enduring commitment to customer service in accordance with company objectives. Resourceful problem solver with self-reliance in logistically complex delivery routes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Mail Carrier

United States Post Office
11.2018 - 06.2024
  • Maintained records on customers with mail forwarding and change of address requests.
  • Signed and received mail with signature requirements upon delivery and loading.
  • Sorted mail according to order of address appearance for easy access in field.
  • Followed safety protocols and regulations while driving, upholding professional service reputation.
  • Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
  • Organized mail ahead of delivery runs for correct routing.
  • Handled accurate cash payments for postage and incurred fees.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Observed traffic and safety regulations for safe transport and delivery of mail.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field
  • Signed and received mail with signature requirements upon delivery and loading
  • Maintained records on customers with mail forwarding and change of address requests
  • Secured and properly stored packages for delivery to eliminate damage risks

Assistant Carwash Manager

Blue Express Car Wash
03.2014 - 11.2018
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Final Visual Inspector

Alabama Cullman Yutaka Technologies
06.2008 - 10.2009
  • Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
  • Prepared reports detailing findings of inspections, investigations, and tests.
  • Upheld codes and regulations governing materials, processes, and procedures.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Examined products for imperfections and defects.
  • Recorded inspection and test results on data sheets.
  • Provided feedback to production team regarding product quality.

Assembly Worker/Inspector/Shipping and Receiving Associate

HFI
05.2003 - 04.2007
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Notified supervisor of issues with equipment or production.
  • Followed detailed assembly instructions, processes, and procedures.
  • Followed safety protocols to maintain safe working environment.
  • Verified part numbers and placed parts in appropriate shipping containers.
  • Assembled parts correctly according to specifications, reducing quality issues.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Repaired faults, reassembled products, and completed additional tests.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Sorted and delivered materials to different work areas and staff.
  • Visually inspected devices for defects and placed defective items into reject bin

Education

Certificate - Medical Billing And Coding

DeVry University
Villa Park, IL
03.2018

High School Diploma -

Arab High School
Arab, AL
05.2000

Skills

  • Load Management
  • Mail distribution
  • Safety awareness
  • Teamwork and Collaboration
  • Decision-Making
  • Adaptability and Flexibility
  • Time Management
  • ISO Standards
  • Defect Identification
  • Manufacturing Processes
  • Product Specifications
  • Loading and unloading
  • Punctual and Reliable
  • Merchandise staging
  • Attention to Detail

Timeline

Mail Carrier

United States Post Office
11.2018 - 06.2024

Assistant Carwash Manager

Blue Express Car Wash
03.2014 - 11.2018

Final Visual Inspector

Alabama Cullman Yutaka Technologies
06.2008 - 10.2009

Assembly Worker/Inspector/Shipping and Receiving Associate

HFI
05.2003 - 04.2007

Certificate - Medical Billing And Coding

DeVry University

High School Diploma -

Arab High School
Misty Bolding