Summary
Work History
Education
Skills
Timeline
Hi, I’m

Misty Boyd

Midwest City ,Ok

Summary

Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

7-ELEVEN Convenience Store
Del City

Sales Associate
05 2022 - 08 2024

Job overview

  • Cashier
  • Stocker
  • Customer Service
  • Store Upkeep
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Built relationships with customers to encourage repeat business.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Overnight Modular Team Associate

  • Contributed to the successful completion of major remodels, updating store layout according to corporate guidelines.
  • Reduced safety hazards through proper maintenance of aisles, ensuring a safe shopping environment for customers and staff.
  • Adhered to company policies while efficiently completing assigned tasks throughout the night shift.
  • Maintained cleanliness in all areas of the store, contributing to a pleasant shopping experience for customers during daytime hours.
  • Collaborated with team members to complete modular resets within tight deadlines.
  • Provided exceptional customer service by answering questions and assisting with product selection during overnight hours.
  • Utilized various tools such as pallet jacks and hand trucks for the safe transport of merchandise throughout the store.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.

Walmart
6100 E. Reno

Overnight Stocker
05 2017 - 04 2021

Job overview

  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.
  • Maintained neat, organized stockroom free of hazards.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Wert-Simpson Dental
Midwest City

Dental Assistant
09 2012 - 08 2017

Job overview

  • Explained treatment procedures and instructed patients on home care guidelines.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.

Administrative Office Assistant

  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Maintained inventory of office supplies and placed orders.

Education

Del City High School

High School Diploma
05.1993

Metro Tech

Dental assistant/ X-ray Technician from Dental
01.1995

Rose State College

from Humanities
05.1995

Skills

  • Cash Handling
  • Merchandising understanding
  • Point of sale operation
  • Sales trends

Timeline

Sales Associate

7-ELEVEN Convenience Store
05 2022 - 08 2024

Overnight Stocker

Walmart
05 2017 - 04 2021

Dental Assistant

Wert-Simpson Dental
09 2012 - 08 2017

Del City High School

High School Diploma

Metro Tech

Dental assistant/ X-ray Technician from Dental

Rose State College

from Humanities
Misty Boyd