Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Misty Flake

Lugoff,SC

Summary

Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Insurance Agent

Connie Shealy State Farm
Gilbert, SC
07.2024 - Current
  • Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
  • Improved data collection accuracy by structuring systems for desktop spreadsheets.
  • Greatly improved office operations by reducing backtracking of work through creation of material movement process.

Insurance Agent

Gary Patterson State Farm
Lugoff, SC
07.2018 - 04.2024
  • Gathered detailed information from customers prior to offering quotes or making recommendations.
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
  • Maintained accurate records of all insurance transactions using computer software systems.
  • Contacted underwriters and submitted forms to obtain binder coverage.
  • Calculated premiums and established payment methods, receiving customer payments and issuing receipts.

Insurance Agent

Marilyn Wilson State Farm
Columbia , SC
06.2016 - 07.2018
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Responded quickly and accurately to inquiries from clients regarding their coverage plans.
  • Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
  • Gathered detailed information from customers prior to offering quotes or making recommendations.
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
  • Advised customers on the best ways to minimize risks associated with their assets.

Education

High School Diploma -

Swansea High School
Swansea, SC
05-2000

Skills

  • Client Relations
  • Account Management
  • Customer Service
  • Regulatory Compliance
  • Client Account Management
  • Policy adjustment knowledge
  • Policy Knowledge

Certification

  • Resident license in Property & Casualty, Life, Accident & Health in South Carolina.
  • Non Resident License in Property & Casualty in Florida and Indiana.

Affiliations

  • Family time, Ceramics & Pottery, Pets

Timeline

Insurance Agent

Connie Shealy State Farm
07.2024 - Current

Insurance Agent

Gary Patterson State Farm
07.2018 - 04.2024

Insurance Agent

Marilyn Wilson State Farm
06.2016 - 07.2018

High School Diploma -

Swansea High School

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Misty Flake