Misty Hooper
Elizabethtown,KY
Summary
Motivated Server/Bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Server
Sweet Basil Cafe
08.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Buffalo Wild Wings
01.2022 - 10.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Bartender
O'Charley's
03.2019 - 02.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
Jumbo Crab
05.2019 - 07.2019
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
Education
Medical Office Assistant Diploma - Medical Office
ATA
Louisville, KY2012
Skills
- Order Management
- Beverage Preparation
- Food Inspection
- Order Delivery Practices
- Food Service
- Menu Memorization
- Suggestive Selling
- Food Preparation
- Outgoing Personality
- New Hire Training
Timeline
Server
Sweet Basil Cafe
08.2023 - Current
Server
Buffalo Wild Wings
01.2022 - 10.2022
Bartender
Jumbo Crab
05.2019 - 07.2019
Bartender
O'Charley's
03.2019 - 02.2021
Medical Office Assistant Diploma - Medical Office
ATA
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