Misty Kyle
Athens
Summary
District Manager with a proven record in strategic planning and team building. Expertise in training, coaching, and enhancing customer service, leading to improved team performance and operational efficiency. Taking Team to the next level of success, running profitable branches, 5 Time Manager of the Year, 2 Time District Manager of the year.
Overview
1
1
Certification
26
26
years of professional experience
Work History
District Manager
Brundage Management Company
San Antonio, TX
06.2011 - Current
- Led district operations, ensuring alignment with company policies and strategic objectives.
- Developed and implemented training programs to enhance team performance and development.
- Build strong relationships with employees, ensure branch managers are developing their team, staying engaged with each employees personal training and development, keeping team engaged in KPI's and running profitable offices.
- Keeping team up to date on policy, procedures, and any changes in operations.
- Regular Office Visits checking for compliance and understanding in the banch.
- Completing Hiring Interviews and Staffing the Branch
Branch Manager
Sun Loan Company
Athens, AL
05.2006 - 08.2010
- Led branch operations to ensure compliance with company policies and regulatory requirements.
- Developed training programs for staff to enhance customer service and daily operational efficiency.
- Managed and trained employees in the office to assist manager in running profitable office.
- Running the daily operations of the branch, responsible for creating positive work environment, assisting customers in a timely manner providing outstanding customer service, making loans, collecting payments, selling ancillary products, opening and closing branch, daily deposits, filing legals, and assisting in training employees in the branch and out side of the branch.
Store Manager
Mapco
Madison Al
01.2001 - 05.2006
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff, fostering a collaborative and efficient work environment.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Analyzed sales data to identify trends, informing strategic product placement decisions.
- Assisted Customers providing quick and great customer service
Education
GED -
West Limestone High School
Athens AlSkills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Training, Coaching, and Developing Team
- Team Building
- Fluent in Spanish
- Assisting in training and development of other DM's and ADM's
Certification
Completed Management Empowerment Program
AFSA University
EQ Training
Languages
Spanish
Limited Working
Timeline
District Manager
Brundage Management Company
06.2011 - Current
Branch Manager
Sun Loan Company
05.2006 - 08.2010
Store Manager
Mapco
01.2001 - 05.2006
GED -
West Limestone High School