Misty Nikolaisen
Middleton,WI
Summary
Adept at enhancing customer experiences, I leveraged my cash handling expertise and exceptional service skills at Good Spirits and Tobacco. Skilled in POS systems and issue resolution, I consistently maintained drawer accuracy and compliance, contributing to a positive shopping environment. My proactive approach and integrity set me apart, driving customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Cashier
Good Spirits and Tobacco
Middleton, WI
09.2023 - 12.2024
- Offered customers carry-out service at completion of transaction.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered customers' questions and provided information on store procedures or policies.
- Welcomed customers, offering assistance to help find store items.
- Performed other duties as assigned by management.
Cashier
Pizza Hut
Middleton, WI
10.2022 - 09.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered customers' questions and provided information on store procedures or policies.
- Welcomed customers, offering assistance to help find store items.
- Performed other duties as assigned by management.
Education
I Got My Truck Driving License - Truck Driving
Western Truck Diving School
Stockton, CA07-2013
High School Diploma -
Middleton High School
Middleton, WI06-1992
Skills
- Product restocking
- Drawer balancing
- ID verification
- Customer service excellence
- Issue resolution
- Cash handling expertise
- Work ethic and integrity
- POS systems
- Liquor law compliance
- Cleaning and sanitizing
- Credit card processing
- Spirit, wine, and beer expertise
- Money handling
Timeline
Cashier
Good Spirits and Tobacco
09.2023 - 12.2024
Cashier
Pizza Hut
10.2022 - 09.2023
I Got My Truck Driving License - Truck Driving
Western Truck Diving School
High School Diploma -
Middleton High School
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