Misty Odhner
Austin,TX
Summary
Accomplished Executive Director with 30 years experience in Senior Care. Recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
16
16
years of professional experience
Work History
Senior Executive Director
Solstice Senior Living Center
03.2018 - 04.2024
- Strategically planned the day to day administrative and operational functions for a 240 bed facility, providing guidance, stability, leadership and motivation to over 50 employees
- Strong understanding of TX State regulations for Assisted Living Communities and TALA Certification.
- Manage annual budget with up to $6M in revenue and control expenses to ensure positive EBITDARM growth YOY.
- Exceeded annual revenue goals by more than $165K, with NOI of $2M.
- Developed annual operating and capital budget.
- Review monthly financial statements, exercised appropriate cost control to meet budget, maximize profitability and minimize negative budget variances and deficits.
- Led community to achieve a 95% occupancy.
- Oversee the admission process and execute residency agreements for all new admissions, ensuring proper communication of company's agreement and policies.
- Assisted in developing and conducting service plan reviews with appropriate resident care team members and families.
- Maintained a high degree of resident and staff satisfaction through quality control services and prompt issue resolution, communication and follow-up.
Cancer Information Specialist
American Cancer Society
06.2016 - 10.2018
- Coordinated social servies to cancer patients and their families both at a local and national level.
- Problem solved with Nurse Navigators to help meet all social service needs of the patients.
- Data capture of callers demographics.
- Fulfilled vendor and material requests.
Director
Brookdale
10.2015 - 03.2018
- Responsible for all aspects of operating a 200 bed senior facility.
- Hired and managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Implemented innovative marketing strategies to raise brand awareness and drive revenue growth by signing new residents.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Executed operating and capital budget and expenses. Managed all CapEx projects. Continually maintained operations under budget. Managed a $5 million dollar renovation. Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Involved with the Memory Enhancement and Memory Care Programs. Worked closely with care staff to ensure memory care daily path and goals were followed for each resident.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Routinely provided program directions, education and material to associates to ensure their success when facilitating programs.
Supervisor Disease Management
Cenpatico Behavioral Health
08.2010 - 05.2014
- Provided market level development, implementation and oversight of Disease Management staff.
- Managed and collaborated the care of patients enrolled in Cenpatico's Medical Disease Management programs.
- Collaborated with with Health Service Managers for data collection and all aspects of quality control initiatives in clinical programs.
Behavioral Care Coordinator
Cenpatico Behavioral Health
07.2008 - 08.2010
- Conducted screening and risk assessment interventions per program guidelines.
- Educated providers, members and their families in behavioral health issues including symptoms, relapse prevention, stress reduction, lab work and healthy life style choices.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Coordinated patients behavioral health treatments with PCPs and behavioral health providers.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Education
Gerontology
Arizona State University
Tempe, AZ05.2004
Associate of Science - Social Work
University of New Mexico
Albuquerque, NM05.1998
Skills
- 30 years in Gerontology
- Operations Management
- Organizational Development
- Financial Acumen
- CALM Certified 2015 - Current
- TALA Board Member 2017 - Current
Timeline
Senior Executive Director
Solstice Senior Living Center
03.2018 - 04.2024
Cancer Information Specialist
American Cancer Society
06.2016 - 10.2018
Director
Brookdale
10.2015 - 03.2018
Supervisor Disease Management
Cenpatico Behavioral Health
08.2010 - 05.2014
Behavioral Care Coordinator
Cenpatico Behavioral Health
07.2008 - 08.2010
Gerontology
Arizona State University
Associate of Science - Social Work
University of New Mexico
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