Misty Seeber
Grand Island,NE
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Store Market Manager
LENSCRAFTERS, Luxottica Group
Grand Island , NE
12.2022 - 01.2024
- Recruited, trained, coached, and managed a team of retail associates in providing exceptional customer service.
- Coordinated with vendors to ensure timely delivery of merchandise while managing inventory levels.
- Ensured all merchandise was accurately priced and displayed according to company standards.
- Inspected premises regularly for safety hazards or compliance violations and took corrective action when necessary.
- Resolved customer complaints professionally in accordance with company policy guidelines.
- Implemented new policies and procedures to enhance operational excellence throughout the store.
- Developed and implemented marketing strategies to increase store sales.
- Developed strategies to increase customer loyalty and retention through promotional offers, discounts, and rewards programs.
- Reviewed daily sales reports and analyzed store performance to identify opportunities for improvement.
- Analyzed performance metrics to improve productivity, solve problems and create opportunities to enhance operational success.
- Developed and implemented comprehensive marketing strategies to create awareness of the company's business activities.
- Set specific marketing goals that align with the overall direction and business goals.
Lab Manager
LENSCRAFTERS, Luxottica Group
Grand Island , NE
02.2020 - 11.2022
- Conducted quality control tests and monitored results for accuracy.
- Performed routine maintenance on lab equipment and maintained a log of activities.
- Created work orders for special order requests from customers.
- Operated edging machines to cut lenses according to specifications on job tickets.
- Calibrated lensometer equipment to ensure precise results when measuring lenses.
- Repaired frames and lenses as needed to meet customer expectations.
- Verified that all jobs were completed accurately before release from the lab.
- Ordered supplies when necessary to keep the lab stocked with adequate materials.
- Ensured compliance with safety regulations while operating machinery in the lab.
- Troubleshot any issues encountered during production process in a timely manner.
- Trained new employees on proper operation of laboratory tools and machines.
- Checked finished eyewear products for accuracy against prescriptions.
- Cleaned and maintained optical lab equipment to ensure proper functioning.
Sales Associate
LENSCRAFTERS, Luxottica Group
Grand Island, NE
01.2018 - 02.2022
- Processed transactions using a point-of-sale system.
- Attended weekly team meetings to review performance goals and objectives.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Helped customers find specific products, answered questions, and offered product advice.
Paraeducator, Special Education
Grand Island Public School
Grand Island, NE
05.2016 - 01.2018
- Provided one-on-one instruction to students with disabilities, helping them learn basic literacy and numeracy skills.
- Supported classroom teachers in creating a positive learning environment for all students.
- Developed instructional materials that met the unique needs of each student's learning style.
- Organized classroom materials and resources to facilitate an effective learning environment.
- Escorted students to restroom cafeteria, outside to playground and on field trips.
- Monitored student needs and supported mobility-restricted students.
CNA/Bath Associate
Grand Island Veterans Home
Grand Island, NE
03.2008 - 07.2015
- Reported changes in patient conditions to registered nurse or physician.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Supported non-ambulatory residents in range of motion exercises.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Operated equipment and machinery according to safety guidelines.
Education
High School Diploma -
Grand Island Senior High School
Grand Island, NE05-2007
Skills
- Compassionate communication
- Team Leadership
- Time Management
- Patient Care
- Bedside manner
- Compassionate
References
References available upon request.
Timeline
Store Market Manager
LENSCRAFTERS, Luxottica Group
12.2022 - 01.2024
Lab Manager
LENSCRAFTERS, Luxottica Group
02.2020 - 11.2022
Sales Associate
LENSCRAFTERS, Luxottica Group
01.2018 - 02.2022
Paraeducator, Special Education
Grand Island Public School
05.2016 - 01.2018
CNA/Bath Associate
Grand Island Veterans Home
03.2008 - 07.2015
High School Diploma -
Grand Island Senior High School
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