Organized and reliable candidate equipped with strong organizational skills and a commitment to achieving team objectives. Capable of managing multiple projects with precision and a positive attitude. Eager to contribute to a dynamic team in a full-time position, leveraging interpersonal abilities, time management, and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Insurance Specialist Patient Financial Services
Novant Health, Inc
Winston-Salem, North Carolina
02.2025 - Current
Processed Medicaid and managed care claims with precision, ensuring compliance with regulations.
Obtained authorizations from Medicaid and managed care plans promptly to facilitate timely billing.
Accurately coded claims, ensuring compliance with regulatory standards and minimizing claim denials.
Conducted follow-ups on medical bill statuses through calls to payers, ensuring timely resolution of claims and payments.
Monitored outstanding invoices and executed collections, improving cash flow and reducing outstanding debt.
Generated monthly billing and posting reports for management review and analysis.
Medicaid Specialist
Northern Hospital of Surry
Mount Airy, North Carolina
04.2022 - 09.2024
Handled all Medicaid and managed care plan claims, ensuring compliance with regulations.
Obtained authorizations from Medicaid and managed care plans, streamlining claim processing.
Resolved denied claims through adjustments, securing necessary approvals.
Coded claims meticulously to support accurate processing and reimbursements.
Audited and corrected billing documents for accuracy, ensuring integrity of financial records.
Produced monthly billing reports for management review, supporting informed decision-making.
Monitored outstanding invoices, executing collections duties to enhance cash flow.
Utilized data entry skills to document statements accurately and efficiently.
Designated Employee Representative
Pike Electric
Mount Airy, North Carolina
07.2012 - 07.2020
Managed drug testing for pre-employment, random, reasonable suspicion, and follow-up testing to ensure compliance with regulations.
Coordinated DOT Clearinghouse tasks to ensure regulatory compliance and facilitate communication among stakeholders.
Verified that all employees were current on all DOT requirements, testing and certifications.
Oversaw substance abuse professional program setups and maintained ongoing communication with SAP for effective program implementation.
Scheduled DOT physicals for employees.
Consulted with outside professionals and specialists about tests and testing results.
Insurance Billing Clerk
Northwest Medical Partners
Mount Airy, North Carolina
08.2008 - 07.2011
Processed account payments and communicated details of outstanding balances.
Tracked outstanding invoices and executed collections activities.
Reviewed and rectified billing and posting documents to ensure accuracy.
Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Maintained accurate records of customer payments.
Used data entry skills to accurately document and input statements.
Patient Financial Advisor II & Insurance Specialist II at UT Southwestern University Of TexasPatient Financial Advisor II & Insurance Specialist II at UT Southwestern University Of Texas
Patient Financial Services Representative at Moses Lake Community Health CenterPatient Financial Services Representative at Moses Lake Community Health Center