Summary
Work History
Education
Skills
Timeline
SeniorSoftwareEngineer
Misty Shaffer

Misty Shaffer

Cashier, Customer Service , Cleaning
Bluff City,TN

Summary

Dynamic cashier with proven expertise at GPM Investments, excelling in cash handling and customer service. Recognized for enhancing customer satisfaction through effective issue resolution and product recommendations. Demonstrated reliability and attention to detail, consistently balancing cash drawers and streamlining transactions to improve efficiency. Committed to fostering positive shopping experiences.

Work History

Cashier

GPM Investments
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Restocked and organized merchandise in front lanes.

Seasonal Cashier

Target
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Stocked, tagged and displayed merchandise as required.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Cashier

The Store Gas Station

Education

N/a -

Tennessee High
Bristol, TN

Skills

Customer service

Cash handling

Customer assistance

Payment processing

Cash register operation

Payment collection

Time management skills

Product restocking

Product recommendations

Drawer balancing

Returns processing

Customer service excellence

Patience and empathy

ID verification

Work ethic and integrity

Team collaboration

Customer relations

Money handling

Cleaning and sanitizing

Cash management

Attention to detail

Written and verbal communication

Cash handling and management

Daily reporting

Reliability and punctuality

Cash register systems

Product knowledge

Professionalism and courtesy

Cash drawer balancing

Refunds and exchanges

Guest inquiries

Complex Problem-solving

Issue resolution

Sales expertise

Inventory management

Reports and documents

Retail merchandising

Merchandise restocking

Identification checks

Liquor law compliance

Empathy and patience

Data entry

Multitasking and organization

Clear communication

Promotions and discounts

Credit card processing

Sales transactions

Gift card handling

Timeline

Cashier

GPM Investments

Seasonal Cashier

Target

Cashier

The Store Gas Station

N/a -

Tennessee High
Misty ShafferCashier, Customer Service , Cleaning